Shipping policy

Shipping Policy

We ship all orders via trusted third-party carriers. Once an order has been fulfilled and handed off to the carrier, we are no longer responsible for the package. This includes—but is not limited to—loss, delays, theft, damage, misdelivery, or failed delivery attempts.

Processing Times

All orders are processed within 2–5 business days unless otherwise stated. Processing time does not include shipping transit time.

Shipping Times

Estimated delivery times are provided by the carrier and are not guaranteed. Delays may occur due to weather, holidays, carrier issues, or other unforeseen events. We are not liable for shipping delays once the order has been shipped.

Lost, Stolen, or Delayed Packages

We do not refund or replace orders marked as delivered, lost, or stolen by the carrier. If your package is missing, please contact the carrier directly to file a claim.

Once tracking information shows a package as “Delivered,” it is considered the customer’s responsibility.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for packages returned due to incorrect or incomplete addresses.

If an order is returned to us due to an address issue, the customer will be responsible for reshipping fees.

International Orders

We are not responsible for customs duties, taxes, or import fees on international orders. These charges are the sole responsibility of the customer.

We are also not liable for delays or confiscation of packages by customs authorities.

Shipping Insurance

We do not include insurance on shipments by default. If you would like to insure your package, please contact us before placing your order.